Photo: Stuart Pearl
  • Photo: Stuart Pearl
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Accessibility and ADA Compliance

Accessibility and ADA Compliance

The Cleveland Museum of Art is committed to reducing barriers and ensuring that the museum is welcoming and accessible to all.

Staff and volunteers at the information desk and posted around the museum are available to answer questions about your visit to the museum.

Accessibility

Most of the historic 1916 building is accessible, but visitors who need to avoid stairs must enter the museum from the ramps and elevators at the north entrance and continue through the east wing or the atrium to access the 1916 building. The south steps of the 1916 building, which are open during the spring and summer, are not wheelchair accessible.

  • Motorized wheelchairs are allowed in the museum.
  • Specially designed tours for vision- and hearing-impaired visitors are offered by prior arrangement. Contact the department of Public and Academic Engagement at access [at] clevelandart.org. Please allow a minimum of two weeks’ notice.

    Parking

    • Designated accessible parking, noted with signage, is available on the top level of the parking garage, a short distance from the museum’s north entrance, and on level P2 in the parking garage, which connects to the lower level of the museum through an interior tunnel.

    Service Animals

    • Service animals are welcome in the museum.

    Wheelchairs, Strollers, and Gallery Stools

    • All areas of the museum are accessible to visitors who need to avoid stairs.
    • Wheelchairs and strollers are available free of charge at the coat check on a first-come, first-served basis. Advance reservations are not available.
    • Gallery stools are available on racks around the museum, and benches are available in many galleries.
    • Elevators and escalators are located throughout the museum. All water fountains and public restrooms are accessible.

    ArtLens App

    ArtLens App contains interpretive content for every work of art on view at the Cleveland Museum of Art. Real-time updates ensure that users have access to the most accurate information available. The app is compatible with screen readers such as VoiceOver on iOS and Select to Speak and TalkBack on Android. Enable the service through your device’s settings, then follow the screen reader’s instructions to navigate through the app and to read information on all object pages. In addition, iPads preloaded with the ArtLens App and screen readers are available to rent for FREE at the ARTLENS Gallery help desk.

    Assistive Listening Devices

    • A limited number of assistive listening devices (headsets) are available for selected museum tours and programs.

    Audio Guide  

    • Audio guide players are free for visitors who need accommodations, for selected exhibitions.

    Printed Material

    • Large-print museum guides are available at the information desk.
    • Printed labels and audio tour scripts for selected exhibitions are available on request at the ticket desk.
    • The Cleveland Museum of Art members magazine is available online. The print may be scaled-up by using the + sign in the center top margin adjacent to the automatic zoom tool.

    Programs by Request

    • Visitors with vision impairment may register for special tours with advance notice. These tours are available to visitors of all ages, individually or in groups. Visitors who are blind or partially sighted can also register for verbal imaging tours. Contact access [at] clevelandart.org. Please allow a minimum of four weeks’ notice.
    • Groups that include individuals with vision impairment might also wish to inquire about scheduling an Art to Go session on site at the museum. Contact access [at] clevelandart.org.

    School Groups

    The museum’s staff and volunteers seek to meet student needs. School groups with special needs can provide the relevant information on their electronic registration form or contact the department of Public and Academic Affairs at access [at] clevelandart.org. Please allow a minimum of four weeks’ notice for special arrangements.

    Memory Support Program

    Art in the Afternoon

    Meets on the first Wednesday of the month at 1:15 p.m.; preregistration required.

    In partnership with the Alzheimer’s Association, the CMA provides specialized gallery tours for those with memory loss and one caregiver designed to lift the spirit, engage the mind, and provide a relaxing and enjoyable social experience. Specially trained docents are sensitive to the interests and abilities of all visitors and encourage conversation, sharing memories, and art enjoyment. Preregistration required; call the Alzheimer’s Association Cleveland Area Chapter at 216-342-5607.

    Additional Information

    Please contact access [at] clevelandart.org for additional information, or if you have questions, need assistance, or need an accommodation not mentioned above.

    What would you like to experience at the Cleveland Museum of Art? Contact access [at] clevelandart.org.

     

 

Wheelchairs generously provided by Invacare     
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